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Safe Oasis SERVICE DOG Outreach Group

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    General Questions About Service Animals & Disabilities

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  • What is a service animal?

Any animal individually trained to do work or perform tasks for the benefit of a person with a disability. This can include guiding a person with impaired vision, alerting a person with impaired hearing to the presence of people or sounds, pulling a wheelchair, retrieving dropped items, etc.

  • What is a disability?

Any physical or mental condition that substantially limits a major life activity, such as caring for one's self, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working.

  • Are all disabilities visible?

No. Many disabilities are hidden, such as epilepsy, heart disease, vision and hearing impairments, lung disease, and those that are of psychological/emotional origin.

  • Can I demand that a person tell me details about their disability?

No.

  • Are there Federal standards for the training of a service animal?

    No.  No Federal training standards have been established for service animal trainers.  Though many professional service animal trainers (and training organizations) do subscribe to a set of standards for training, each may still maintain their own standards, certification and evaluation criteria.  Service animal trainers may be independent or affiliated with a service animal training school.  In addition, individuals with disabilities may train their own service animals.

  • Can a person be required to show proof that their animal is a service animal?

No.  Although service animals are defined in the ADA, there are no criteria requiring identification or certification of a service animal.  While some animals receive "certification papers," others do not.  There is currently no national standard with which to evaluate the training or performance of any type of service animal, including guide dogs.  A number of States have programs to certify service animals.  However, public entities are prohibited (by the Federal ADA law) from requiring certification of a service animal for the purpose of access.  A private entity cannot insist on proof of State certification before permitting the entry of a service animal to a place of public accommodation.

  • What does a service animal look like?

A service animal can be any breed or size. It might wear specialized equipment such as a backpack, harness, or special collar or leash, but this is not a legal requirement.

  • How do I know if an animal is a service animal?

If you aren't sure whether an animal is a pet or a service animal, ask the person with the animal.  "Is this your pet?" is non-confrontational and permits the person to identify the animal in a dignified manner.

  • Are service animals really permitted to be in places like grocery stores, restaurants, and movie theaters?

Yes.  A public accommodation must modify its policies to permit the use of a trained service animal by an individual with a disability, unless doing so would result in a fundamental alteration or jeopardize the safe operation of the public accommodation. While service animals might not be found riding a roller coaster or being admitted into a sterile surgical area, service animals may accompany their owners in taxi cabs, trains and buses, to their doctors' offices, to work, in hotel and motels, stores, health clubs, schools, and practically every other place the general public is welcomed.

For additional information about service animals and the Americans with Disabilities Act (ADA), visit the web site of the Department of Justice.



For more information, contact:  Linda @ (941) 927-2757    Email:  Linda@boobooinc.com

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